Privacy Statement

The information you provide by using the internet will be held under Data Protection Act 1998. Lucy-Ann collect information about you to enable us to process your order and to provide you with the best possible service. This may include passing your details to delivery companies so that they can deliver your parcel. The type of information we will collect about you could include:

  • your name
  • address
  • phone number
  • e-mail address

Lucy-Ann may also use this information to contact you by e-mail or other methods to inform you of new products, opening hours information, etc. Lucy-Ann respects your right of privacy. If you tell us that you do not wish to have this information used, we will respect your wishes. Lucy-Ann do not retain any Credit or Debit card details. These are imputed direct into a secure 128bit encrypted page provided by the Paypal payment system, which only they are able to see. In addition, should you have any queries regarding the capture, storage and use of personal information by Lucy-Ann please e-mail to:

Unsolicited Commercial Email / Spam
We will not send any unsolicited commercial email (also known as spam) to personal email addresses.

The Lucy-Ann web site also contains links to other web sites. Lucy-Ann are not responsible for the privacy practices or content of these web sites. Any links to other web sites does not mean that Lucy-Ann endorses or accepts any responsibility for that site. Please be aware when visiting other sites that Lucy-Ann has no control over the content of that web site. Please also ensure that you have taken precautionary measures to ensure that any downloads etc. from these sites are free of any virus, trojan or any other items that may cause destruction.